Agenda at a Glance

*Agenda times are listed in local Central Time zone. 

*Agenda is subject to change.
 

Tuesday, April 7, 2026
5:30pm 8:30pm Optional: HUG Pickleball Tournament (off-site) (sponsored by InsuredMine)

Wednesday, April 8, 2026
2:30pm 6:00pm Registration and Information Desk Open
5:00pm 6:30pm Pick your Adventure
6:30pm 8:30pm Welcome Reception (sponsored by ePayPolicy and Cara)

Thursday, April 9, 2026
7:30am 2:30pm Registration and Information Desk Open
7:30am 9:00am Breakfast with the Sponsors
8:00am 9:00am Taking Flight Session (sponsored by Elevate Teams)
9:00am 9:15am Welcome Remarks and Patriotic Ceremony (sponsored by SMART IT Services)
9:15am 10:15am Keynote Speaker: Jim Craig, USA Olympian (1980 Hockey Team) (sponsored by vBots, Intelligent Assistants)
10:15am 10:30am Coffee Break (sponsored by Agency Revolution)
10:30am 11:30am

Breakout Sessions

  • Agency Bill Unlocked: Trust Accounting & Setup Essentials
  • Connecting the Dots: Mastering HawkLink for Seamless Integration
  • Template Time-Savers: Your Shortcut to Better Logging
  • Double the Impact: Marketing & Reporting for Hidden Sales
  • Agency Intelligence Unlocked: Custom & Historical Reporting Made Simple
11:35am 12:35am

Breakout Sessions

  • From Chaos to Control: Mastering Certificates in HawkSoft
  • The Clean-Up Crew: Your Guide to Data Detox
  • Frontline Wisdom: Let CSRs Write the Playbook
  • Innovation in Action: How Agents Use AI & APIs to Win
  • The Task Toolkit: Everything You Need to Know About Task Setup
12:35pm 2:00pm Lunch with the Sponsors
2:00pm 3:00pm AI - Demystifying & Why You Have to Adopt It
3:00pm 3:45pm Guarding Your Digital World: Cybersecurity Essentials with the Experts
3:45pm 4:00pm Coffee Break (sponsored by Sembley, Inc.)
4:00pm 5:00pm

Breakout Sessions

  • Balancing the Books: Understanding HawkSoft & QuickBooks Online Integration
  • Beyond P&C: Managing Benefits & Life Insurance in HawkSoft
  • From Prospect to Policy: Mastering HawkSoft’s Sales Tools
  • Tag Smarter, Manage Better: A CSR & Manager’s Guide to Activity Tags
  • The AI Townhall: Share, Learn, Innovate
5:00pm 5:30pm Workshop: Tag and Task
5:00pm 5:30pm Workshop: Reporting
5:00pm 6:30pm Mix & Mingle in the Sponsor Hall

Friday, April 10, 2026
7:30am 11:00am Registration and Information Desk Open
7:30am 9:00am Breakfast with the Sponsors
8:00am 9:00am Taking Flight Session (sponsored by Elevate Teams)
9:00am 9:45am Culture by Design: Fostering a Positive Workplace
9:45am 10:30am HawkSoft Road Map and how internet latency affects cloud-based software
10:30am 10:45am Coffee Break (sponsored by Producers XL)
10:45am 11:15am Mini Breakouts (3)
10:45am 11:15am Sponsor Breakout (1)
10:45am 11:15am Taking Flight Breakout (sponsored by Elevate Teams)
11:25am 11:55am Sponsor Breakouts (4)
11:25am 11:55am Taking Flight Breakout (sponsored by Elevate Teams)
12:00pm 12:30pm Sponsor Breakouts (4)
12:00pm 12:30pm Taking Flight Breakout (sponsored by Elevate Teams)
12:30pm 2:00pm Lunch with the Sponsors
2:00pm 3:00pm

Breakout Sessions

  • Tips & Tricks You’ll Wish You Knew Sooner
  • Campaign Secrets: What Really Works in Marketing (panel)
  • Agency Intelligence Unlocked: Custom & Historical Reporting Made Simple
    (repeat)
  • Conquering Commissions Without Getting Eaten Alive
  • Taming the Beast: Navigating Non-Downloaded Policies Workflows 
3:10pm 4:10pm

Breakout Sessions

  • Tips & Tricks You’ll Wish You Knew Sooner (repeat)
  • Vision 2026: Strategic Insights to Embrace the Future for Agency Owners
  • From Entry to ACORD: Perfecting Commercial Lines Data Flow 
  • Double the Impact: Marketing & Reporting for Hidden Sales (repeat)
  • Efficiency Unlocked: Streamlining Task Procedures in HawkSoft 
4:10pm 4:25pm Coffee Break (sponsored by Virtual Intelligence)
4:25pm 5:30pm Closing Remarks and Passport Winner (sponsored by Archway Computer)